Welcome to The Grange! These Terms and Conditions outline the rules and regulations for the use of The Grange’s website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website or services.
1. Introduction
The Grange is a family-run residential care home for older persons, located at 2 The Street, Kennington, Ashford, Kent TN24 9EX. These Terms and Conditions govern your use of our website and any services provided by The Grange.
2. Definitions
- “The Grange” refers to The Grange Residential Home, its website, and any associated services.
- “User” refers to anyone who accesses, browses, or uses our website and services.
- “Resident” refers to individuals receiving care services at The Grange.
3. Use of Website
3.1. Eligibility: The website is intended for users who are at least 18 years old. By using the website, you represent that you meet this age requirement.
3.2. Content: The content provided on our website is for informational purposes only. While we strive to keep the information accurate and up-to-date, we make no warranties or representations regarding the accuracy, completeness, or reliability of the content.
3.3. User Conduct: Users agree not to:
- Use the website for any unlawful purpose.
- Interfere with the operation of the website or disrupt the servers or networks used to make the website available.
- Post or transmit any harmful, obscene, or otherwise objectionable material.
4. Services
4.1. Residential Care: The Grange offers person-centred residential care services for older persons. Detailed information about our services, fees, and policies is provided to prospective residents and their families during the admission process.
4.2. Fees and Payment: Fees for services are outlined in the care agreement provided upon admission. Payment terms and conditions are specified in the agreement.
5. Privacy and Data Protection
5.1. Personal Information: We collect and use personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.
5.2. Security: While we take reasonable measures to protect your personal information, we cannot guarantee its absolute security. Users are responsible for safeguarding their account information and passwords.
6. Intellectual Property
6.1. Ownership: The Grange owns all intellectual property rights to the content and materials on the website, including but not limited to text, images, and logos.
6.2. Use of Content: Users may view, download, and print content from the website for personal, non-commercial use only. Any other use, including reproduction, distribution, or modification, is prohibited without prior written consent from The Grange.
7. Limitation of Liability
The Grange shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
8. Indemnification
Users agree to indemnify and hold harmless The Grange, its officers, employees, and agents from any claims, liabilities, damages, and expenses arising from their use of the website or services, or any violation of these terms.
9. Changes to Terms and Conditions
The Grange reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website or services after changes constitutes acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Address: 2 The Street, Kennington, Ashford, Kent TN24 9EX
- Phone: 01233 621824
- Email: care@thegrangeashford.co.uk
